The claimant's first conversation with your firm decides whether there is a case. We staff that conversation with real people in the United States, on recorded lines, qualifying against your criteria.
A firm can spend heavily on media and lose the case in ninety seconds of bad phone work. Offshore scripts, long hold times, unrecorded calls, criteria applied loosely to hit a signing quota — every one of those failures is invisible until the docket gets audited.
Our intake is U.S.-based, trained on your criteria, and recorded end to end. The qualification call becomes part of the claimant's file — evidence, not overhead.
Claimants don't hear a vendor. They hear your firm — your greeting, your standards, your tone. Intake staff work from criteria you approve, and anything that doesn't clear them doesn't reach your caseload.
Our intake runs natively behind our own media, which is where it performs best: one system, one record, no handoffs. Firms running their own media can put our intake behind it and keep the same standard of qualification and recording.
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Every claimant flows through our fraud-detection suite — traffic monitoring, consent verification, contact validation, identity verification, and litigator scrubbing — before reaching your firm. The retainers we don't send are as important as the ones we do.
Twenty-five years of dockets. Every era.
Tell us the tort and the volume you're planning for. We'll tell you exactly how we'd source it.