The client’s first call decides whether there’s a case. If it goes to voicemail, or to someone reading a script badly, you lose them — often to the next firm on their list. Intake is where cases are won or quietly lost.
24/7 U.S.-based intake in your firm’s name, on recorded lines, qualifying against your criteria. It’s the same operation we run to screen claimants for case origination — staffed by real people trained on legal intake, offered as a service to your firm.
100% U.S.-based, trained per matter, recorded end to end. The Firm Presence Score includes how your intake performs today — response time, after-hours coverage, and where callers drop.
We score how your firm shows up when a client looks you up — search, reviews, AI answers, ads, and site health — and show you exactly where cases may be leaking. It’s free, it’s specific to your firm, and it’s yours to keep whether or not we work together.